1. To enrol in the Diploma in Community Services (CHC2025), domestic applicants must:

   1. Be 18 years of age or older.
   2. Have completed Year 10 or higher (or equivalent education).
   3. Possess basic English and numeracy skills (a Language, Literacy and Numeracy [LLN] assessment may be required).
   4. Have basic digital literacy and access to a computer or tablet.
   5. Be physically capable of performing care-related duties, including manual handling tasks.
   6. Hold, or be willing to obtain, the following before commencing work placement:
      
      • National Police Check
      • Working With Children Check
      • NDIS Worker Screening Check
      • Up-to-date immunisations (as per NSW Health guidelines)

1. 104 weeks total duration

2. 20 hours per week, including:

•  16 hours of scheduled training and practical simulations/workshops
• 4 hours of self-paced learning through the Learning Management System (LMS)

3. 120 hours of mandatory work placement completed over 3 weeks

4. Rolling enrolments available – students can commence throughout the year

Note: All-inclusive pricing, no additional fees will be charged. This fee covers classroom training, online learning materials, simulated lab sessions, and work placement support.

After earning the Diploma of Community Services, you can pursue a Bachelor of Community Services, Social Work, or Nursing.

Recognition of Prior Learning (RPL)

You can apply for Recognition of Prior Learning (RPL) if you have relevant skills, knowledge, work experience, or previous study related to the course.

RPL may be granted through:

• Previous employment experience
• Formal or informal training
• Workplace learning
• Volunteer work or community experience
• Prior completed studies

Students may be required to provide:

• Resume/CV
• Job descriptions
• References or employer letters
• Certificates or transcripts
• Work samples or evidence of competency

All RPL applications are assessed individually by qualified trainers and assessors in accordance with BIC policies and training package requirements.

All training sessions are conducted at our office located at Suite 1, Level 4, 126 Church Street, Parramatta NSW 2150, adjacent to the railway station.

• Community services worker
• Program coordinator
• Early intervention worker
• Youth officer
• Group facilitator
• Welfare worker
• Case coordinator

• Apply advanced knowledge and skills in community services, case management, and social support
• Manage and coordinate services for individuals, families, and groups with complex needs
• Conduct comprehensive client assessments and develop, implement, and monitor individualised case management plans
• Provide leadership, supervision, and mentoring to staff and volunteers
• Navigate legal, ethical, and cultural frameworks within community services practice
• Apply trauma-informed and strengths-based approaches to support clients effectively
• Advocate for client rights, access to services, and social inclusion
• Engage in continuous evaluation and improvement of services to meet changing needs.

• Caring attitude
• Effective communicator
• Empathy
• Physical requirements like strength, mobility, hearing and good vision
• Mental Endurances
• Problem solving skills
• Respecting all cultures their values and beliefs
•  

• Delivery is a combination of methods to cover the theory and practice requirements. It includes:

  • Face-to-face learning
  • Online LMS
  • Simulation-based training
  • Self-paced learning
  • Work placements

To earn this nationally recognised qualification, you must complete all units to a job-ready standard. Each unit includes the following assessment tasks:

• Knowledge tests with ”multiple choice questions, short answer questions, matching sentences, diagrams
• Case studies and projects
• Practical demonstrations observed and assessed in a simulated environment

Clinical skills demonstration in the workplace, assessed by our facilitator